We are more than sure that you will love our products but in the ill-fated hypothesis in which you are not satisfied or for any other problem here is how to proceed:
Write to Francesca at firstname.lastname@example.org within 14 days with the order number and reason for return. We will substitute or reimburse you if possible.
Kindly send to us the product (within 14 days) to:
Mimina di Francesca D'Antonio
via don pio berni 7
Santa Sofia (FC) Italy
We will not be accept returns of products that have been opened, used or altered in anyway. The returned products must be returned with the same packaging and in the same conditions in which you have received them.
The forwarding costs will be at your expense.
When the returned item(s) have been received and inspected, we will send a confirmation email to you. We will adivse you if the return request has been approved or rejected. In the case in which the return is apprived be approved, we will refund you or send a new item.
You will not be refunded of the original shipping costs, these will remain an expense of the client.
PRICES OF SALE
All prices include VAT
All the orders are prepared and sent within 24 hours from our warehouse in Italy.
In case of theft / loss during shippment Mimina will substitute the products. If the idential product is no longer available we will ask you to accept one with similar characteristics but in case this does not suit you, we will reimburse the full amount, excluding shipping costs.
Saturday, Sunday and holidays are not considered working days.
Deliveries will take place from Monday to Friday from 9:00-18:30.
You will receive an automatic email with your tracking number.
COSTS and TIMES OF FORWARDING
The forwarding expenses in Italy, by superior orders to 49 Euro, they arefree. The forwarding expenses on the Italian territory, by orders inferior to 49 Euro, are calculated based on the total weight of the order.
Free forwarding by superior orders to 50,00 Euro.
By orders inferior to 49,00 Euro:
- with up to weight 1 kg: 3,90 Euro
- with weight with 1-3 kg: 4,90 Euro
It delivers in 1-3 gg working
Free forwarding by superior orders to 120,00 Euro.
By orders inferior to 120,00 Euro:
- with up to weight 2 kg: 15,00 Euro
- with weight with 2-4 kg: 16,50 Euro
It delivers in 5-10 gg working
France, Germany, Holland, Austria, Belgium, Luxembourg
Free forwarding by superior orders to 100,00 Euro.
By orders inferior to 100,00 Euro:
- with up to weight 2 kg: 12,00 Euro
- with weight with 2-4 kg: 13,50 Euro
It delivers in 5-7 gg working
Sweden, Spain, Romania
Free forwarding by superior orders to 160,00 Euro.
By orders inferior to 160,00 Euro:
- with up to weight 2 kg: 20,00 Euro
- with weight with 2-5 kg: 22,00 Euro
It delivers in 5-10 gg working
Greece, Portugal, Ireland, Finland, Slovenia, Hungary, Poland, Rep. Elver, Slovakia, Estonia, Latvia, Lithuania, Bulgaria,
Free forwarding by superior orders to 200,00 Euro.
By orders inferior to 200,00 Euro:
- with up to weight 2 kg: 26,00 Euro
- with weight with 2-5 kg: 27,00 Euro
It delivers in 7-12 gg working